2023 Streaming Satisfaction Survey & FAST Trends [Readout]

Whip Media surveyed more than 2,000 U.S. consumers asking them how satisfied they are with their streaming services.

For the fifth year in a row, Whip Media took an in-depth look at customer satisfaction with major streaming services, including Netflix, Disney+, Max, Apple TV+, Hulu, Peacock, Paramount+, and Amazon Prime Video. The report found that overall satisfaction among the top-tier of streaming platforms, Netflix, Disney+ and Max, is waning, while the major mid-tier services, Apple TV+, Hulu, Peacock, Prime Video and Paramount+, rose in overall satisfaction due to changes in content quality, variety, and product value.

The report also looks at current FAST trends in the industry also based on the survey.

Watch the report readout from Whip Media’s Jeni Benhain, Senior Director of Client Solutions, to learn more.